Refund policy

Refunds:

While we do our best to promptly credit your account for returns, items that are not in condition for immediate resale (i.e. open boxes) will be subject to manufacturer inspection prior to issuing you a credit. Marine Electronic and Electrical items that are returned for credit are always subject to inspection by the manufacturer and/or distributor prior to credit being issued for the return. Because the inspection process takes time, please allow 3-4 weeks from the time we receive your return for us to credit your account. Shipping charges are non-refundable. Return shipping costs will be at the customer’s expense. If you received free shipping on your order, any refund for returned products will be reduced by the original cost of shipping those items, as calculated by our shipping system. After 30 days, all sales are final. Should you experience a problem with any product purchased from us after 30 days, we will gladly assist you with any applicable warranty claims with the manufacturer. Claims: All items purchased from FawcettBoat.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon delivery to the carrier. We are unable to initiate claims for goods damaged in transit. It is your responsibility to initiate claims for orders damaged during shipment. All claims must be placed with the carrier within five days of your delivery date. Please open packages immediately. Retain all damaged packaging for inspection by the carrier.

Boats and Motors:

Boats, Motors and, Boat and Motor Packages cannot be returned and are covered by the manufacturers warranty. We will gladly assist you with the  approved warranty repair of your boat or motor and make any claims with the manufacturer.